TELEPHONE
SYSTEMS
Q.
What type of phone systems do
we offer? Manufacturers?
A.
We provide hosted IP-PBX services.
Typically use Cisco 7960,7940.
ATA 186,188 Devices can be various
based on customer requirements.
Q. Why should you choose
us for your telephone system needs?
A.
Several years of expertise in
managing PBX for large enterprise
customers with hundreds of users
in multi branch environments.
Great expertise in managing IT
for small and medium sized customers.
Best breed of hosted technology
and services in the market.
Ability to support each customers
needs.
A commitment to our customers
satisfaction.
Q. How do you charge for
your services?
A.
Setup fee per extension, includes
configuration and initial setup
based on type of services requested.
Monthly fee based on extensions
and services.
Temporary solutions are available
: Construction sites, temporary
call centers, and emergency
services.
Q. What type of installation
services and support do we provide?
A.
Based on the reason for the requirement
of services and the level of IT
proficiency of the customer, we
can provide additional levels
of Implementation services:
Ongoing maintenance and monitoring
services are available.
Project management services are
available for new office , relocation
and reorganization processes.
Inventory, analysis and reporting
of voice and data infrastructure
De-commissioning circuits and
other services and follow-up
Network design and relocation
management services.
Network design, cabling and implementation.
End to end solutions available.
LONG DISTANCE
Q.
What carrier's) do we represent?
A.
ALL and NONE: We are carrier agnostic.
Our solutions comes with default
carrier services provided by a
combination of Tier I and II carriers
enabling best quality and unbeatable
prices all around for US and International.
We work with all carriers.
Enterprise customers : By using
our services you are NOT forced
to use our carrier services.
For instance, all carriers will
offer you their hosted pBX service,
but then you are tied to them
for your traffic and it's difficult
to interoperate between carriers.
On the other and, with us ,
you are FREE to choose your
carrier if you want. We allow
you to bring your own circuits
into our facility if that is
what you need. It works when
you need the PBX services, and
other origination or termination
services, but you are also into
existing carrier commitments.
Q. What kind of volume
discounts do we provide?
A.
We provide termination services
for US and international at WHOLESALE
prices. - for business customers
we provide unlimited local and
long distance:
Discounts are available on more
than 50 extensions and term commitments.
Q. How long does it take
to switch to our plan / set up
a new plan?
A.
1-3 weeks based on complexity,
local number portability issues.
New lines can be provisioned immediately.
Customer must allow shipping time
for receiving IP phones. Customer
can provide their own phones |
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